Terms of Service

Welcome to Wellora. These Terms apply to your use of our website and your purchases from us, together with the policies linked below. Please read them before placing an order.

You can browse our products, place orders, and share product reviews through our website. Adding an item to your shopping bag does not reserve stock or complete a purchase.

Our Privacy Policy explains how we handle personal information. Our Shipping Policy describes delivery rates and provides guidance about receiving your order.

• Privacy Policy
• Shipping Policy

By using this website, you represent that you have the legal capacity to enter into a binding agreement under applicable law. Our products and storefront are intended for adults.

We ship within the United States. Provide a complete delivery address and review the shipping information before placing your order.

Use the website lawfully and provide accurate information when you submit a review or contact us. Do not interfere with the security or operation of the website, impersonate another person, or misuse any available functionality.

Keep any sign-in credentials and order information secure. Contact us if you believe someone has used your details without your permission.

We make reasonable efforts to keep product names, descriptions, ingredients, serving information, quantities, prices, and images accurate. Information may be updated from time to time, and errors may occur.

Product formulations, packaging, ingredients, or labeling may change. Review the label on the product before use and follow each product’s own directions. Products in a system can have different serving instructions; a set does not establish a shared dosing schedule.

Images may be illustrative. A change to website information does not authorize an arbitrary substitution for a product you have ordered.

Wellora’s product range consists of dietary supplements. Product information is provided for general informational purposes and is not medical advice.

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. Consult your healthcare provider before starting any supplement, especially if you are pregnant, nursing, taking medication or have a medical condition.

If you have questions about supplement use, allergies, medications, pregnancy, nursing, or a medical condition, consult an appropriate healthcare professional and review the product label.

Review your selected products, quantities, delivery details, and total before completing checkout. After you submit an order, we send a confirmation with your order details. An order confirmation does not mean that your package has shipped.

Order information

Provide accurate contact, billing, and shipping information so we can process your payment and deliver your order. If you notice an error, contact us promptly with your order number. Changes may not be possible once preparation or shipping has begun.

Pricing

Prices are displayed in USD. Prices and offers may change from time to time. Review the product prices, shipping charges, and final total at checkout before submitting your order.

Applicable taxes and shipping charges are shown at checkout before payment.

Payments

Payments are processed through Stripe. By submitting payment, you confirm that you are authorized to use the payment method and authorize the amount shown at checkout. Your order requires successful payment processing.

US shipping costs $6.99 for orders with a product subtotal below $99.00. Shipping is free when the product subtotal reaches $99.00 or more.

Delivery timing includes order preparation and carrier transit. Estimated delivery dates may be affected by destination, holidays, weather, or carrier delays. If you have a delivery issue, contact us with your order number.

• Read the shipping information

We offer savings on selected complete systems and multiple sets. The price shown depends on the products and quantities you select.

Any additional promotion is subject to the conditions stated with that offer. Review the applicable offer details and your order total before completing your purchase.

Products are subject to availability and may be discontinued. Items in your shopping bag are not reserved. If an availability issue affects your order, we will contact you using the details you provided.

The Wellora name, logos, product photographs, copy, graphics, design, website content, and software may be protected by intellectual-property laws. Rights belong to their respective owners; Wellora does not claim ownership of third-party trademarks, fonts, or licensed materials.

Do not reproduce or use protected content except as permitted by applicable law or with permission from the relevant rights holder.

You can submit product reviews and optional photos. Submit only content you have the right to share. You retain your rights in your content; submission does not transfer ownership to Wellora.

Submitting a review makes it available to Wellora for review and moderation. Approved display names, review text, ratings, dates, and photos are visible to visitors. Review email addresses are not included in public listings.

Do not submit unlawful, misleading, infringing, or malicious content, or private information about someone else without permission.

Reviews

Reviews should reflect genuine experience. Reviews are held for staff moderation before publication. Fake, fraudulent, abusive, or spam submissions may be withheld or removed; a negative opinion alone is not a reason to remove a genuine review.

Do not use the website to:

• Engage in unlawful activity, fraud, or impersonation.
• Attempt unauthorized access or bypass security protections.
• Introduce malware or otherwise disrupt the website or review service.
• Collect website data at a scale that disrupts service for other visitors.
• Submit fraudulent reviews or infringe another person’s rights.
• Abuse payment, ordering, promotional, or account features.

We use service providers to operate the website, process payments through Stripe, fulfill and deliver orders, and send service and marketing emails. Our Privacy Policy explains how information is handled in connection with these services.

Where you use a third-party service, its own terms and privacy policy may apply. Wellora does not control the independent operation of those services.

Links may take you to websites or services operated by others. Wellora does not control their content or privacy practices. Review their terms and privacy policies before using them or sharing information.

Wellora may restrict website access where reasonably necessary to address fraud, abuse, security issues, unlawful activity, or a material breach of these Terms, subject to applicable law. Restricting access does not authorize confiscation of payments or removal of rights that cannot legally be waived.

Nothing in these Terms is intended to limit rights that cannot legally be waived under applicable consumer protection laws.

We may update these Terms from time to time. When changes are made, the “Last updated” date at the top of this page will be revised.

If you have questions about these Terms, a purchase, or your use of the Wellora website, contact our team. Include your order number when your question relates to an order.